Privacy policy

Last update: 30.11.2024г.

Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

Who Are We?

We are Denta Face Dental Clinic, located at Todor Alexandrov 19 str., floor 5, Blagoevgrad, Bulgaria. We are the data controller of your personal data, ensuring its protection and confidentiality.
You can contact us at:

What Personal Data Do We Collect?

We may collect and process the following categories of data:

  1. Identification Data: Name, surname, national identification number (if required).
  2. Contact Information: Phone number, email address, physical address.
  3. Medical Information: Health conditions, medical history, X-rays, and other images, allergies.
  4. Technical Data: IP address, device details, and browser information when accessing the website.

Why Do We Collect Your Data?

Your data is processed for the following purposes:

  • To provide dental services.
  • To schedule appointments and communicate with you.
  • To store medical records (X-rays, treatment history).
  • To improve the quality of our services.
  • To comply with legal obligations (e.g., maintaining medical documentation).

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Your explicit consent.
  • Performance of a contract.
  • Compliance with legal obligations.
  • Protection of your vital interests.

Who Has Access to Your Data?

Your data may be shared with:

  • Government authorities, as required by law.
  • IT service providers ensuring data security.
  • Medical professionals for quality treatment.

Data Retention

We retain your data only for as long as necessary to fulfill the stated purposes or as required by law.

Your Rights

Under GDPR, you have the following rights:

  • The right to access your personal data.
  • The right to rectify inaccurate or incomplete data.
  • The right to erase your data (“the right to be forgotten”).
  • The right to restrict data processing.
  • The right to object to data processing.
  • The right to data portability.
  • The right to lodge a complaint with the Data Protection Authority.

Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Cookies

Our website uses cookies to enhance your user experience. You can manage and delete cookies through your browser settings.

Contact Information

If you have any questions or concerns about the processing of your personal data, you can contact us at:

  • Email: [email protected]
  • Phone: 00359888701345
  • Address: Todor Alexandrov 19 str., floor 5, Blagoevgrad, Bulgaria

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy in the event of changes to the law or our practices. All updates will be published on this page.